Customer Acquisition

Customer acquisition is a challenge even in the best of times. In today’s competitive and stringent business environment, it is a mammoth task. To help clients effectively tackle this task, Splurge Global Services has developed an effective and cost efficient lead generation and telesales team that assist our clients in meeting their sales targets.

The agents hired have prior experience of working in the field of telesales and telemarketing of products/services of varied nature for prestigious clients. They utilize their experience which they have gained to bring in effective sales solutions for the clients. Led by experienced supervisors and armed with extensive product/service knowledge, the agents make our client offering hard-to-resist.

We can remove the burden and time spent by your sales team scrambling round for new prospects. Instead our telemarketing team will identify potential customers, make contact, handle any objections and forward motivated prospects to your sales team.

Your sales team can then focus their time on closing deals and looking after existing customers. Conversion rates will improve dramatically and, more importantly, your revenue will increase significantly.

Our Telemarketing expertise does not stop with lead generation. There are many reasons why your business may want to contact potential, new and existing customers.

Appointment Setting

Splurge Global Services appointment setters have a goal of keeping your field team busy with customers. We have had a considerable success of achieving Appointments from your listed prospects, thereby keeping your field team where they are most effective.

Direct Telesales

From telecom sales to diversified products, our outbound sales team is proficient at winning business on your behalf. Working to the requirements you set, adding our own experience we can drive for results on many products or services. Whether you are strengthening the product matrix across your existing customer base, or adding new business revenue our agents can add immediate benefit.

CSAT – Telesurveys

Landing a customer takes considerable time and effort, and follow ups on current customers is often seen by existing sales teams as a marketing exercise which can detract from their personal selling time. Utilizing a dedicated team you can ensure an efficient data gathering survey is conducted on your behalf helping to retrieve information that can determine your business’s next move.

Inbound Telesales

Marketing campaigns drive a lot of business into companies, however they can be ill equipped to handle overflow orders. Our inbound sales team will answer calls in your company’s name and lead customers through the benefits of your product or service resulting in sales conversions. We can also manage payment taking and order entry.

Splurge Global Services sales agents have the proven ability to ensure satisfaction for their clients and performance that has to be seen to be believed.