Splurge Global Services has a broad experience in servicing a wide range of financial processes. Splurge Global Services provides tailored solutions to meet banking related service levels. We service various LoB’s such as Credit cards, Personal loans, Payday loans, Student loans, Mortgage loans and more. We understand that every customer interaction is a moment of truth for our clients.
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Financial Services
Our range of services include:
- Account Maintenance
- Handling Customer enquiries
- Payment Processing
- Technical queries
- Fraud prevention
- Customer Satisfaction surveys
- Tele-sales
- Collections of Outstanding bills
Accounts Receivable Management
Customer satisfaction has always been our focus in our pre-process trainings and all Customer Interactions post training. In any collection environment the objective is to collect the money and keep the customer. Our Collections strategy is to be Firm, Fair, and Friendly. Our tenured Management and Industry best practices ensure the finest collectors for our clients.
Splurge Global Services expertise has been in handling critical high-end back office transactions accurately and improve turnaround times
Our range of services include:
First Party Collections
- Cure Programs
- Early Stage Collections
- Pre Charge-off Collections
Third Party Collections
- Post Charge-Off Collections